Warranty Conditions

We want you to be happy! Therefore, you can test and try out your Sternglas timepiece for the first 30 days without any risk. If you are not completely satisfied, we will take it back without any concerns.

Do you have any questions or is anything not running smoothly? We’ll be there. You can reach us by mail (support@sternglas.com), via the chat on our website and by phone at +49 (0) 40 99999369 weekdays from 10 - 18 o’clock. We will surely find a solution.

In addition, we offer a 2-year warranty on material and manufacturing defects. In case of warranty, we offer either a free repair of the watch or, in case of doubt, the exchange of the watch against an equivalent model.